Shipping & Returns
Packages are generally dispatched within 1-2 days after receipt of payment. We always try to ship your purchase as soon as possible. Items on order will be shipped as soon as we receive them.
Most shipments are sent via Canada Post; however we reserve the right to use another carrier.
If you require urgent delivery, please contact us for a quote.
Whichever shipment choice you make, we will provide you with a link to track your package online. We send a Tracking Number to the email address from which the payment originated. If you would like us to send your Tracking Number to another email address, please contact us.
To Canada: shipping is $5.99, with FREE shipping for orders over $100. Tracking is included.
To the United States: shipping is $7.99, with FREE shipping for orders over $120. Tracking is included.
To the United Kingdom: air shipping is $21. Tracking of your parcel is NOT included.
To Australia and New Zealand: air shipping is $34. Tracking of your parcel is NOT included. Occasionally the actual shipping rate is lower than this (for very small and light orders), in which case we will refund the price difference.
We can also ship worldwide; if your country does not have a shipping rate shown during checkout, please contact us for a shipping quote. Please include your shipping address and the products you would like to order so we can provide you with an accurate shipping quote.
Returns and Exchanges
We will accept returns on unworn, as-new items in their original and undamaged packaging for 30 days after the original purchase date. Please contact us for a return authorization. All returns are subject to inspection before issuing a refund for the value of the item.
If you wish to exchange your purchase for a different size or colour, simply contact us for a return authorization. Once the authorization is received, send back the item via the courier of your choice. You pay for returning the item to us and we will pay for shipping the new item back to you!